A: Please read all PharmCAS instructions and the entire FAQs list before you contact the PharmCAS office. Many of your questions are addressed on the website. We strongly recommend that you email your questions to email@example.com if you do not find answers or other information on the website. If you are still unable to find answers or other information, then you can contact PharmCAS via telephone at 617–612–2050 between the hours of 9am to 5pm Eastern Time, Monday through Friday. We will provide you general and technical assistance to help you properly complete the application process. When contacting via email, please provide your full name, PharmCAS ID number and your detailed question.
A: PharmCAS is pleased to assist you with any questions you have about the PharmCAS application process. PharmCAS customer support, however, is unable to answer some questions that you may have. For example, questions that should be directed to your designated pharmacy schools include:
If, for instance, you would like to know if the late submission of transcripts would affect your eligibility for admission, you will need to check with the pharmacy colleges directly. PharmCAS cannot tell you whether you have met the minimum course requirements for your designated pharmacy schools. PharmCAS can also not respond to questions about a particular school's admission policies for supplemental applications, interviews, review criteria, admission decisions, etc.
Information about pharmacy school admission prerequisites and deadlines is available on the PharmCAS web site under “The Directory”. Visit the At-A-Glance and School Pages sections for more information. If you have questions about these school requirements, email or call the school directly.
A: Check your application status on-line! To view the real-time progress of your file, login to your PharmCAS application and select the STATUS menu option. Please do not call or e-mail PharmCAS until you have read the instructions, checked your status on-line and reviewed your e-mail account for any PharmCAS messages.
Note: PharmCAS processing may take up to four weeks after your application, transcripts, and payment is received.
If you still have questions, contact PharmCAS staff. Provide your PharmCAS ID Number and name in all communication. Allow up to 3 business days for PharmCAS to respond to your inquiry. PharmCAS will only discuss an application with the applicant and the applicant's designated pharmacy schools. Staff will not discuss an application with a parent, spouse, relative, friend, or employer, regardless of who paid the application fees.
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