Q: What does it mean to have my application “undelivered” back to me?
A: PharmCAS uses the official transcripts you have sent to check your entire coursework section before your GPA is calculated. This allows us to be sure that the GPAs and hours reported on your application are accurate. If PharmCAS finds a significant number of mistakes while verifying your coursework, your application will be undelivered back to you with an e-mail explaining what is wrong. You must then correct these errors AND RE-SUBMIT the application to PharmCAS in order for us to continue processing your application.
Q: What types of mistakes will cause my application to be undelivered?
A: The following mistakes are common examples of reasons why your application would be returned to you for correction:
- You have failed to report a college or university you received credit from
- You have listed all of your courses under one semester or term instead of dividing them up by term
- Missing or incorrect department prefixes
- Missing or incorrect course numbers
- Missing courses (usually non-credit labs, PE courses, withdrawn courses, test credits, or repeated courses)
- Vague or incorrect course titles (i.e. “English” instead of “English Composition I”)
- Unconverted course credits in a unit system
- Mislabeled terms or terms entered out of chronological order
- Mislabeled professional vs. academic coursework
- Information consistently does not match that on your official transcripts
Q: What types of mistakes will NOT cause my application to be undelivered?
A: The following mistakes will NOT cause your application to be returned to you for correction:
- Incorrect course subjects
- Occasional (not more than 4) incorrect grade, credit, or course information entries
Q: I completed my application several weeks ago, but I just received an undelivery notification today. Why did it take PharmCAS so long to undeliver my application?
A: When your application becomes “complete,” it is placed in line for review. Depending upon the season in which you submit, IT CAN TAKE UP TO FOUR WEEKS FOR YOUR APPLICATION COME UP FOR REVIEW. PharmCAS DOES NOT REVIEW OR CHECK YOUR APPLICATION FOR ANY ERRORS UNTIL ITS TURN COMES UP FOR VERIFICATION. If our verification staff is unable to calculate your GPA because of an error they discover when your application comes up for review, your application is sent back to you for correction at that time. It is imperative that applications be completed correctly prior to e-submitting and that applicants turn their information in early to avoid these types of delays.
Q: Will having my application undelivered delay my application?
A: YES. Once you have made the appropriate changes and re-submitted your application to PharmCAS, the individual working on your application will receive an automated message that you have re-submitted your application. They will return to your application to continue processing it within two to three business days. It is important to be accurate the first time to avoid delays in the verification process. If your application is undelivered, you should make your corrections and resubmit as soon as possible to avoid further delays. PharmCAS is not responsible for applications that are not re-submitted in a timely fashion.
Q: Does resubmitting change my original e-submission date?
A: Resubmitting your application does NOT change your original submission date. However, it does give you a new completion date. Your degree programs can see the e-submission date and the new completion date but you should contact them to determine whether or not this will affect their consideration of your application.
Q: If I have noticed I’ve made an error in my coursework before it has been verified, can I request to have my application undelivered?
A: YES. If you know you have made an undeliverable error on your application, you may contact PharmCAS by phone or e-mail to have your application undelivered for correction. Your application will still be delayed, but will be put back into line sooner than if you had waited for the error to be caught during the verification process.
Q: Can I have my application undelivered for errors to other sections of the application?
A: NO. Applications may only be undelivered for errors in the coursework section.